Privacy Policy

At Chicken Road, we are committed to protecting your privacy and ensuring the security of your personal data when you use our platform, timon-project.eu. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws. We encourage you to read this policy carefully to understand our practices and your rights regarding your personal data.

Introduction

Chicken Road recognises the sensitive nature of personal data, particularly within the online gaming and gambling industry, and is dedicated to maintaining the highest standards of privacy and data protection. When you access or use timon-project.eu, you entrust us with your personal and gaming data. We respect that trust and are committed to handling your information responsibly, transparently, and securely. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect your privacy while delivering a safe, fair, and enjoyable gaming experience.

Data Controller Information

Chicken Road is the data controller responsible for processing your personal data collected through timon-project.eu. As the controller, Chicken Road determines the purposes and means of processing and ensures full compliance with applicable data protection laws. If you have questions, concerns, or requests related to your privacy or this Privacy Policy, you may contact our Data Protection Officer or privacy team through the contact details provided on our website. We are committed to addressing all inquiries promptly and transparently.

Types of Data We Collect

To operate effectively and comply with legal obligations, we collect the following categories of data:

• Personal Data: name, date of birth, contact details, and identification information necessary for account creation, verification, and communication.
• Technical Data: IP address, device type, operating system, browser information, and other technical identifiers used to secure and optimise your experience.
• Gaming Data: gameplay history, betting activity, account balance, winnings, losses, and related interactions on our platform.
• Financial Data: payment information, transaction history, and related details required for processing deposits and withdrawals in accordance with anti-money laundering (AML) regulations.
• Communication Data: correspondence with our support team, including emails, chat logs, or recorded calls, maintained for quality assurance and dispute resolution.
• Cookies and Tracking Data: information collected via cookies and similar technologies to analyse website use and personalise user experience.

How We Collect Data

We collect data through multiple secure channels to ensure smooth service provision:

• Registration Forms: when you create an account and provide personal or financial information.
• Cookies and Tracking Technologies: automatic collection of technical data to enhance functionality.
• Gameplay Monitoring: systems tracking activity to ensure fairness and prevent fraud.
• Analytics Tools: third-party analytics used to understand behaviour and improve performance.
• Third-Party Sources: verification services, payment processors, and regulators may provide additional information for compliance purposes.

Purposes and Legal Basis for Processing

We process your personal data for specific purposes based on the following legal grounds:

• Service Provision: creating and managing your account, processing payments, and providing customer support (performance of a contract).
• Legal Compliance: fulfilling obligations under gambling, AML, tax, and other regulatory frameworks (legal obligation).
• Marketing and Promotions: sending offers and updates with your explicit consent (consent-based processing).
• Security and Fraud Prevention: maintaining platform integrity and preventing abuse (legitimate interest).
• Service Improvement: analysing user behaviour to enhance our offerings (legitimate interest).

How We Use Your Data

Your data is used to ensure a secure, fair, and enjoyable gambling environment. This includes account verification, transaction management, responsible gambling monitoring, customer support, personalised communications, and compliance with regulatory reporting requirements. All use of data aligns strictly with the purposes outlined in this policy and applicable law.

Data Sharing and Third Parties

We may share your personal data only with trusted third parties under strict confidentiality agreements:

• Payment Processors: to handle financial transactions securely.
• Regulatory and Tax Authorities: to comply with legal reporting obligations.
• Marketing Partners: only with your consent, for targeted promotional activities.
• Service Providers: including hosting, IT maintenance, analytics, and fraud prevention services, all of whom must meet strict GDPR standards.

We never sell or rent personal data to third parties for their own marketing purposes.

International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission.
• Equivalent Data Protection Standards in the recipient country.
• Binding Corporate Rules where applicable.

All international transfers are carried out in compliance with GDPR to guarantee data security and integrity.

Data Retention

We retain your data only for as long as necessary to meet the purposes outlined or legal obligations.

• Account and Transaction Data: retained for at least five years after account closure to meet AML and taxation requirements.
• Marketing Data: stored until consent is withdrawn or you opt out.
• Support Records: maintained for up to three years for dispute resolution.
• Cookies and Tracking Data: stored according to cookie lifespan or until preferences are changed.

After expiry of the retention period, data is securely deleted or anonymised.

Your Rights Under GDPR

If you are located within the EU or EEA, you have the following rights:

• Right of Access – to obtain a copy of your data.
• Right to Rectification – to correct inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”) – to request deletion, subject to legal requirements.
• Right to Data Portability – to receive data in a structured format.
• Right to Restrict Processing – to limit processing in certain situations.
• Right to Object – to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent – to revoke consent without affecting prior lawful processing.

To exercise your rights, please contact us using the details on our website. We will respond in accordance with GDPR timelines and requirements.

Cookies and Tracking

timon-project.eu uses cookies and similar technologies to improve performance and personalise content. The main types include:

• Essential Cookies: enable core functionality such as login and security.
• Performance Cookies: collect anonymised usage data to enhance efficiency.
• Functional Cookies: remember preferences for a tailored experience.
• Advertising Cookies: used to display relevant ads, subject to consent.

You may manage cookie settings via your browser or our cookie consent banner. Disabling some cookies may limit website functionality.

Data Security

We apply strict technical and organisational measures to safeguard your information:

• Encryption: SSL/TLS encryption for all data transfers.
• Access Controls: restricted access to authorised staff only.
• Regular Audits: continuous monitoring and testing for vulnerabilities.
• Data Minimisation: collecting only necessary data.
• Employee Training: ensuring staff understand data protection responsibilities.
• Incident Response: procedures in place for immediate action in case of a data breach.

These measures ensure the confidentiality, integrity, and availability of your data.

Policy Updates

We may periodically update this Privacy Policy to reflect changes in our operations, technology, or legal requirements. When updates occur, we will post the revised version on timon-project.eu and, where appropriate, notify users directly. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

Contact and Complaints

If you have questions, requests, or complaints regarding this Privacy Policy or how your personal data is processed, please contact the Chicken Road Privacy Team using the details provided on our website. We are committed to addressing all concerns quickly and transparently. If you believe your data protection rights have been infringed, you may also lodge a complaint with your local Data Protection Authority. We recommend contacting us first to resolve any issue amicably.

Contact Information

Company: Chicken Road
Website: timon-project.eu
Email: [email protected]